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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of rosetta alderman

rosetta alderman

September 28, 2026

5  out of  5
rating by rosetta alderman
"Absolutely the best insurance place around. Always helpful. Always checking on you(it's like family), and incredibly helpful with car and life insurance. Also always willing to just answer questions about either, or walk yiu through what they can do for you. By far the best"
We responded:
"Thank you, Rosetta! We appreciate you! Reach out any time you need anything."
Profile photo of John Lopez

John Lopez

September 24, 2026

5  out of  5
rating by John Lopez
"I appreciate the service they did a great job in taking care of me and my needs and also offered me products that fit my budget great job thank you"
We responded:
"John, thank you for taking the time to leave us a review! I'm happy to hear that you felt well taken care of and found our products to be a good fit for your budget. We always aim to provide the best service possible. Let us know if we can help with anything else!"
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Hailey Elder

September 24, 2026

5  out of  5
rating by Hailey Elder
"Savannah is so helpful anytime I have any questions. Would 100% recommend working with her for any insurance needs!"
We responded:
"Thank you, Hailey! I'm glad to hear that Savannah has been so helpful with your insurance questions. We appreciate your recommendation and are here to assist with any of your insurance needs. Feel free to reach out if you need anything else!"
Profile photo of Kimberly Coffman

Kimberly Coffman

September 18, 2026

5  out of  5
rating by Kimberly Coffman
"She was very helpful"
We responded:
"Kimberly, thank you for taking the time to leave us a review! I'm happy to hear that you found the assistance helpful. We're here to make things easy for you. Let us know if we can help with anything else!"
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Jason Wiseman

September 10, 2026

5  out of  5
rating by Jason Wiseman
"Great Experience overall!! Julie is incredible!!! She is very professional, knowledgable and truly made the complicated process a breeze. Polite, kind, informative and i feel she did her best to provide me the lowest rate available with the best coverages tailored to my exact scenario and lifestyle!. I highly reccomend this branch . If I could rate 100 stars I would .."
We responded:
"Jason, thank you so much for this awesome review! We may have to talk to Google about adding that 100-star option! 😊 Julie is such an important part of our team, and I’m thrilled you had such a great experience working with her.

We appreciate you choosing the Jen Kesling State Farm team for your auto and renters insurance. We love helping our neighbors in Buckhannon and throughout Upshur County make insurance a little easier to navigate and feel confident about the protection they have in place. We truly appreciate your trust, your recommendation, and especially those 100 stars! We’re happy to have you as part of our State Farm family!
"
Profile photo of Chris Collins

Chris Collins

September 9, 2026

5  out of  5
rating by Chris Collins
"Julie did an amazing job. Increased my coverage to higher limits. All while bringing my auto insurance down 50 bucks a month."
We responded:
"Chris, thank you so much for the wonderful review! We’re thrilled Julie was able to increase your coverage to higher limits while also lowering your auto insurance by $50/month. We truly appreciate you choosing Jen Kesling Insurance Agency!"
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Hannah Linger

August 28, 2026

5  out of  5
rating by Hannah Linger
"I’ve had a great experience with State Farm working with Savannah! She goes above and beyond answering any questions I have and is so pleasant to work with!"
We responded:
"Hannah, thank you for taking the time to leave us a review! I'm happy to hear that Savannah has been so helpful and pleasant to work with. We appreciate your feedback and are glad to have you with us. Feel free to reach out if you need anything else!"
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dennis spaur

August 26, 2026

4  out of  5
rating by dennis spaur
"Very professional, very friendly, and very knowledgeable. Would highly recommend for all your insurance needs."
We responded:
"Thank you so much for the kind words and recommendation! We truly appreciate you trusting our office with your insurance needs. It means a lot to our entire team, and we’re always here if you ever have questions or need anything!"
Profile photo of Austin Nutter

Austin Nutter

August 17, 2026

5  out of  5
rating by Austin Nutter
"Great people really helpful and kind are also willing to help me with figuring out how to pay and etc"
We responded:
"Austin, thank you for taking the time to leave us a review! I'm happy to hear that you found our team helpful and kind. It's important to us that we make the process as smooth as possible for you. We're always here to assist with anything else you might need!"
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Chris Carlyle

August 7, 2026

5  out of  5
rating by Chris Carlyle
"Julie was great to deal with and very knowledgeable."
We responded:
"Chris, thank you for taking the time to share your experience and leave us a review. We’re glad to hear Julie was able to provide knowledgeable, helpful service. We truly appreciate your business—please don’t hesitate to reach out if we can assist you with anything else."
Profile photo of Madison Williams

Madison Williams

July 22, 2026

5  out of  5
rating by Madison Williams
"Great experience, the lady did amazing and helped me a lot, I just got insurance on my car so fast because she worked amazingly and talked me throw everything! I definitely recommend talking to her!!"
We responded:
"Madison, we’re thrilled you had a great experience! It means a lot to hear that our team member helped you get your car insurance so fast and talked you through every step. Thanks again for recommending us—we’re here whenever you need anything!"
Profile photo of Melissa Beltz

Melissa Beltz

July 7, 2026

5  out of  5
rating by Melissa Beltz
"Meagan has been amazing!!"
We responded:
"Thank you, Melissa. We couldn't agree more - Megan is pretty amazing! We appreciate you choosing our agency!"
Profile photo of Kimberly Reitman

Kimberly Reitman

June 17, 2026

5  out of  5
rating by Kimberly Reitman
"This is the best service I’ve ever gotten Megan was great and very reliable and efficient I will recommend them to everyone!!!"
We responded:
"Kimberly, thank you for taking the time to leave us a review! I'm really glad to hear you had a great experience. Megan truly cares about doing things the right way and making the process smooth, so it means a lot that you noticed her reliability and efficiency. We appreciate you recommending us, and we’re here anytime you need anything."
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Dani Durp

June 12, 2026

5  out of  5
rating by Dani Durp
"She's great with communication! I am very forgetful and she's so helpful!"
We responded:
"Thank you, Dani! I'm glad to hear that communication has been a strong point for you. It's wonderful to know that the support provided has been helpful. If you ever need anything else, feel free to reach out!"
Profile photo of Logan Beckner

Logan Beckner

June 10, 2026

5  out of  5
rating by Logan Beckner
"I was struggling to find an affordable insurance and she helped me when I needed it, she was very nice and I couldn’t have asked for a better person to help."
We responded:
"Logan, this means a lot—thank you for your kind words. Helping customers get the right coverage without the stress is what we’re all about. Looking forward to being here for you in the future!"
Profile photo of Valerie Pickett

Valerie Pickett

June 10, 2026

5  out of  5
rating by Valerie Pickett
"They are all super helpful whenever anything small or large comes up! Excellent service!"
We responded:
"Thank you so much, Valerie! Our goal is always to be helpful, responsive and make things as easy as we can. We're grateful for the opportunity to take care of you and appreciate you trusting our agency!"
Profile photo of Shelby Blume

Shelby Blume

June 9, 2026

5  out of  5
rating by Shelby Blume
"Julie was great to work with! After trying to get quotes from several different companies, she was the only one who was easy to keep in contact with. She answered all of our questions, and it didn’t feel like she was forcing us into a decision. She saved us a ton of money from our previous insurance company, too! The process was super easy and enjoyable thanks to Julie."
We responded:
"Thank you, Shelby! I'm so glad to hear that Julie made the process easy and enjoyable for you. It's wonderful that she was able to help you save money and provide the support you needed. We're here if you have any more questions or need further assistance!"
Profile photo of Stacy Wellman

Stacy Wellman

June 8, 2026

5  out of  5
rating by Stacy Wellman
"Very friendly and quick turnaround!"
We responded:
"Thank you, Stacy! Our team works hard to be both welcoming and efficient, so your note means a lot. We appreciate you taking the time to share your experience with our office!"
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J T L

June 3, 2026

5  out of  5
rating by J T L
"Easy to set up new Insurance. The mobile app is easy to understand and use. I like having my Insurance information conveniently available on line."
We responded:
"Thanks for taking the time to leave a review! We’re glad setup was easy and that you found the app simple to use—especially getting your insurance information right there when you need it.

And we really like that you mentioned the online convenience. Whether you choose the app, prefer calling us, or want to text instead, we’ll be here to help and make things as easy as possible for you—using whichever method you feel most comfortable with.

Thanks for choosing us!"
Profile photo of Katie

Katie

May 22, 2026

5  out of  5
rating by Katie
"Julie was easy to work with and respectful. She answered all my questions and helped me get the insurance I was looking for. Highly recommend!"
We responded:
"Thank you, Katie! I'm happy to hear that Julie made the process smooth and respectful for you. It's great to know she was able to assist with all your questions and find the right insurance for your needs. We appreciate your recommendation! Let us know if we can help with anything else!"
Profile photo of Cindy Murray

Cindy Murray

May 20, 2026

5  out of  5
rating by Cindy Murray
"Great to work with!!"
We responded:
"Hi Cindy! Thank you so much for the 5-star review — we truly enjoyed working with you. We appreciate your kind words and look forward to working together again soon!"
Profile photo of Bob Wihelm

Bob Wihelm

May 7, 2026

5  out of  5
rating by Bob Wihelm
"Julie was so professional and easy to deal with during the process. She kept in contact with me for a month or so until I had time to really analysis her quote. She made the process enjoyable."
We responded:
"Bob, this is such a thoughtful review - thank you. Once of the things we value most is giving people the time and information they need to feel comfortable with their decisions, and Julie is excellent at that. Thank you for trusting our office and for recognizing her care and follow-up throughout the process!"
Profile photo of Glenda Balint

Glenda Balint

April 13, 2026

5  out of  5
rating by Glenda Balint
"Julie was so nice and very helpful and it was a easy process thank you"
We responded:
"Thank you, Glenda! We're happy to hear that Julie made the process smooth and easy for you. Your kind words mean a lot to us, and we appreciate you taking the time to leave a review."
Profile photo of Cody Ball

Cody Ball

April 9, 2026

5  out of  5
rating by Cody Ball
"Julie was very help made the whole process as easy as possible."
We responded:
"Thank you, Cody! We’re thrilled to hear that Julie provided helpful and smooth service throughout your experience. At Jen Kesling State Farm here in Buckhannon, WV, we strive to make every client’s process as easy and stress-free as possible. Be sure to reach out if there is anything else we can help with!"
Profile photo of Kirsten coit-fetty

Kirsten coit-fetty

March 31, 2026

5  out of  5
rating by Kirsten coit-fetty
"Ann Bush has beef great for all our insurance needs. Thanks."
We responded:
"Kirsten, thank you for your feedback! I'm happy to hear that Ann has been great in assisting with your insurance needs. We appreciate your trust in us. If you have any questions or need further assistance, feel free to reach out anytime!"